This privacy policy applies to your use of our site and the services provided through our online platform. It describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of our service.

Information We Collect

When you access or use our service, we may collect different types of information.

Information you provide to us:

We collect information that you voluntarily submit to us. This includes information you provide when you fill out forms on our site, communicate with us, or use specific features of the service. This information may include contact details, communication preferences, and other information you choose to share.

Information we collect automatically:

We automatically collect certain information about your device and how you interact with our service. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and other technical information. This data helps us understand how our service is used and allows us to improve it.

Information collected through cookies and similar technologies:

We use cookies and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device. They help us recognize you, remember your preferences, analyze how you use our service, and improve your experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our service.
• To improve, personalize, and expand our service.
• To understand and analyze how you use our service.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
• To process your transactions and manage your orders (if applicable).
• To find and prevent fraud.
• To comply with legal obligations.
• For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our service, products, marketing, and your experience.

Legal Basis for Processing (GDPR)

We process your personal data based on several legal grounds, including:

• Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Performance of a contract: Where processing is necessary for the performance of a contract to which you are party or to take steps at your request before entering into such a contract.
• Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
• Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

How We Store and Protect Your Information

We take reasonable measures to protect the information we collect from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We employ administrative, technical, and physical safeguards designed to protect your information. However, please be aware that no security measures are perfect or impenetrable.

Sharing Your Information

We may share your information with third parties in certain circumstances:

Service Providers:

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates:

We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Legal Obligations:

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests and Legal Rights:

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

With Your Consent:

We may disclose your personal information for any other purpose with your consent.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data. These rights may include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Sites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, you can contact Rede Sonora by mail:

Rede Sonora
2244 Rua da Bahia, 10th Floor
Belo Horizonte, Minas Gerais
30160-010
Brazil